Chautauqua Vineyards & Winery is seeking a friendly, motivated, and customer-focused Winery Associate to join our team. As a key part of our front-line hospitality staff, you will provide exceptional service in our tasting room and retail shop, ensuring guests have an unforgettable winery experience. You’ll assist with wine tastings, sales, product merchandising, and maintaining a welcoming environment for all visitors.

Key Responsibilities:

Greet and engage guests in a professional and personable manner
Guide guests through wine tastings, sharing knowledge about our wines, vineyards, and winemaking process
Promote and sell wine, wine club memberships, and merchandise
Operate the point-of-sale (POS) system to complete transactions accurately
Maintain cleanliness and organization of the tasting room and retail space
Restock wine, merchandise, and supplies as needed
Assist with inventory management and daily sales reports
Support winery events, private tastings, and seasonal promotions
Comply with all alcohol service laws and winery policies

Qualifications:

Prior experience in retail, hospitality, or customer service (wine industry experience a plus)
Passion for wine and interest in learning about winemaking and viticulture
Excellent communication and interpersonal skills
Reliable, punctual, and able to work independently or as part of a team
Comfortable working in a fast-paced, guest-facing environment
Must be at least 21 years old and able to lift up to 40 pounds
Availability to work weekends, holidays, and occasional evenings

Join us at Chautauqua Vineyards & Winery and help us share our passion for wine with every guest who walks through our doors!

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 8 – 24 per week

Benefits:

Employee discount

Work Location: In person

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