Wine Club Coordinator

Rove Estate Vineyard & Winery • Full-time • Traverse City, Michigan, United States • $15 - $30 / hour • 2w ago

Wine Club Coordinator

At Rove Winery, your earning potential is built right into the role. Base pay starts at $15/hour, and with gratuity ranging from $5 to $25/hour on top of that, plus wine club commission, this is a full-time role with growth potential.

Job Type: Full-time Reports to: Tasting Room Manager

What you'll do: You'll coordinate the daily operations of our tasting room while managing all aspects of our wine club through Commerce7. This includes opening and closing responsibilities throughout the week. You'll be the primary point of contact for current and prospective wine club members, building relationships that grow and retain our membership.

This role blends front of house guest service with back end program administration, so strong organization and the ability to multitask in a fast paced environment are essential.

Benefits:

Employee discount
Flexible schedule
Paid time off
WSET Wine Education

Schedule:

8 hour shifts
Day and evening shifts
Weekend availability required

What we're looking for:

High school diploma required, associate or bachelor's degree in hospitality preferred
1 to 3 years of customer service or hospitality experience
Strong written and verbal communication skills
Comfortable handling difficult guest interactions with professionalism
Strong attention to detail and accuracy with data entry
Ability to lift and move objects up to 40 pounds
Willingness to work flexible hours including nights, weekends, and holidays

One thing to flag: you still have "1 to 3 years of supervisory experience" in the qualifications. If you've genuinely stripped the leadership component out of this role, that line doesn't match anymore and could confuse candidates about what they're signing up for. If supervisory experience is still useful background even without a formal leadership title, leave it. If not, that should probably go too.

Job Type: Full-time

Pay: $15.00 - $30.00 per hour

Benefits: