Wine Steward

Michigan By The Bottle Tasting Room • Full-time • Lake Orion, Michigan, United States • $13 - $17 / hour • 1w ago

Job description:

Wine Steward (Multiple Locations)

About Michigan By The Bottle Tasting Room

Michigan By The Bottle Tasting Room isn’t just a place to sip wine, it’s where wine meets community, and hospitality meets heart. With locations in Shelby Township, Royal Oak, and Auburn Hills (and Lake Orion opening in November), MBTB brings together wines from multiple top-tier Michigan wineries under one roof. Guests enjoy curated flights, lively events, and a welcoming atmosphere and our team makes it all possible.

The Role: Wine Steward

Wine Stewards are the friendly, knowledgeable faces of MBTB. You’ll welcome guests, share the stories behind Michigan wine, and help create memorable experiences. In addition to providing warm hospitality, you’ll play an active role in promoting sales of wine, food, merchandise, and wine club memberships. This is a hands-on role for someone who loves people, thrives in a fast-paced environment, and is eager to learn more about wine.

Key Responsibilities

Welcome guests warmly and foster a friendly, inviting atmosphere
Guide guests through wine flights, food offerings, and merchandise with confidence and enthusiasm
Provide knowledgeable recommendations and wine education tailored to guest preferences
Promote wine and merchandise sales, as well as wine club memberships, through positive guest interactions and upselling strategies
Accurately and efficiently process transactions (cash and electronic payments) using the POS system
Prepare and serve food items according to proper handling and presentation standards
Maintain a clean, organized, and inviting tasting room, including restrooms and service areas
Enforce responsible service policies (ID checks, cutoff/refusal protocols) and document incidents when require
Assist with events, private tastings, and promotions as needed

What We’re Looking For

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