Tasting Room Manager
Job Summary
We are seeking a Tasting Room Manager to oversee the daily operations of our tasting room in Pike Place Market. The ideal candidate will have a passion for exceptional customer service and a strong background in the food and beverage industry. This role is pivotal in creating memorable experiences for our guests while ensuring smooth operations within the tasting room environment.
Responsibilities
- Manage all aspects of the tasting room, including occasional temporary team members to schedule your vacation time off,
- Provide outstanding customer service by engaging with guests, answering questions, and offering recommendations.
- Oversee food handling and preparation processes to ensure compliance with health and safety regulations. We only serve light bites.
- Develop and implement tasting room programs that enhance guest experiences, including special events, wine club, and educational tastings.
- Maintain inventory levels of wine, food, and supplies; place orders as necessary.
- Ensure cleanliness and organization of the tasting room area at all times.
- Handle guest feedback and resolve any issues promptly to ensure customer satisfaction.
- Assist in marketing efforts to promote the tasting room through social media and other channels.
Requirements
- Proven experience in the food service or wine industry, preferably tasting room experience.
- Strong customer service skills with a focus on creating positive guest experiences.
- Knowledge of small bite food handling and preparation techniques is essential.
- Excellent communication and interpersonal skills to interact with guests.
- Ability to work Wednesday through Saturday or Thursday through Sunday (more tips).
- Familiarity with wine varieties is a plus but not mandatory; willingness to learn is essential.
Join our winery as a Tasting Room Manager where you can showcase your leadership skills while providing a fun experience for our guests!
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 38 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
Ability to Commute:
- Seattle, WA 98101 (Required)
Ability to Relocate:
- Seattle, WA 98101: Relocate before starting work (Required)
Work Location: In person