Join our fun, high-energy and knowledgeable team! Von Stiehl Winery, Wisconsin’s oldest licensed winery since 1967, strives to enrich our community by the friendly service, award-winning wines, and laid-back environment it provides. We believe employee ability, energy and ideas contribute to our ongoing success. We are currently seeking outgoing individuals who have a passion for wine to assist in our tasting room. The winery operates year-round, with more hours available in the summer. Within this position, employees are encouraged to have fun while selling and educating guests about our wines, wine clubs, and winery operations. Employees are also trained to handle payment transactions and other tasting room responsibilities.
● Weekdays and Weekends: 10 am - 5 pm (Hours vary upon season)
● Rotating Holidays (Closed: Easter, Thanksgiving Day, Christmas Day & New Year’s Day; with reduced hours Christmas Eve & New Year’s Eve)
Skills/Requirements
● Positive attitude and strong work ethic
● Enjoyment and passion for learning about wine
● Great communication skills; telephone etiquette and direct customer contact
● Accurately handle payment transactions using point-of-sale software applications
● Superb interpersonal skills: customer service, listening, relationship-building, selling, negotiating, teamwork, and follow-through skills
● Poised and professional appearance and behavior
● Punctuality
● Good judgment and decision-making
● Must be at least 21 years of age
Position Responsibilities:
● Maintain confidentiality and respect for customers, employees, and business information
● Availability to work most weekdays, weekends, and holidays between the hours of 9am and 5pm
● Attend required meetings and participate in team trainings
● Have strong multitasking skills
● Be knowledgeable, informed, and current on our wine offerings
● Manage a line of guests, fill orders swiftly and accurately, process payments and provide direction to guests
● Use active listening and guidance to help both guests and co-workers enjoy their experience
● Provide valuable insight and direction to the selection and selling of wine
● Maintain clean and organized service areas
● Responsible service of alcohol, check and verify valid ID’s for purchase of alcohol, pour beverages as ordered
● Give prompt and courteous response to guest and supervisor requests
● Communicate in a professional, positive, and respectful manner with all team members and guests
● Assist in cleaning projects, deep cleaning, cleaning up irregular messes including back areas, restrooms, guest areas, employee areas, stock rooms, coolers, sweeping
Physical Demands/Working Conditions
● Standing for long periods of time; with ability to walk, bend, reach and stoop
● Ability to lift and/or move up to 40 lbs
● Working outdoors under a tent or in direct sunlight (Seasonally)
● Occasional exposure to loud environments with several conversations, music and outdoor noise
● Perform in crowded spaces / close contact with patrons
- ** Please send all resumes to Tiffani@vonStiehl.com
Job Types: Part-time, Seasonal
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
License/Certification:
- Driver's License (Preferred)
Work Location: In person
