We are a premium Biodynamic grower/producer looking to add a dynamic Tasting Room Associate to our team. The ideal candidate will have a passion for premium wines and excel at using their energy to create a gracious and warm environment, delivering great customer service and closing wine sales. We operate as a very small team and duties could range from Tasting Room in Los Olivos to the Santa Ynez Estate, with the primary position revolving around our Los Olivos Tasting Room.
Essential Functions/Duties
-Initial guest interaction, welcoming guests & visitors to the tasting room or estate and providing a Concierge level experience to all guests.
-Speak about wines as trained with confidence.
- Effectively handle all routine purchases and transactions using our POS system.
-Maintain and organize all aspects of tasting room as trained.
-Experience selling direct to consumers.
-Experience with service industry and hospitality a plus.
Required Knowledge, Skills & Other Abilities
-Experience with WineDirect or other wine specific POS system is highly desirable.
-Strong verbal communication skills required.
- Ability to multi- task, have attention to detail and consistently follow through on assigned tasks.
- Cash handling, computer, and cash register experience is highly desirable.
- Attentiveness, calmness, and creativity in dealing with customers.
- Capable of following directions and effectively communicate with co-workers and customers by telephone, email, and in person.
- Must be 21 years or older.
- Must be able to work weekends and flexible schedules.
Physical Requirements:
Ability to lift and move 40 pounds repeatedly.
Ability to stand, walk or sit for long periods of time.
Ability to effectively stock wine, set-up and break down procedures, equipment, etc.
Ability to understand and accurately follow written and verbal instructions.
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Hospitality: 2 years (Required)
Ability to Commute:
- Los Olivos, CA (Required)
Work Location: In person