Tasting Room Cashier – Part Time
Wilson Creek Winery is a family-owned winery in the heart of Temecula Valley Southern California Wine Country known for its quality wines and warm hospitality. The winery features a welcoming tasting room, full-service restaurant with vineyard view dining and expansive patio, creek side picnic area, indoor and outdoor conference and event spaces, romantic wedding venue and exclusive retreat accommodations.
As a family-owned small business in Temecula Valley Wine Country, we have an incredible team of people that provide exemplary customer service for which Wilson Creek Winery is known. We are committed to creating a rewarding work environment for all our employees as we continue to grow.
Wilson Creek Winery & Vineyards is currently looking for a part-time Tasting Room Cashier in Temecula, CA.
Position Summary:
Under general supervision, the Tasting Room Cashier is responsible for ensuring accurate, efficient, and effective guest service while assisting guests with tasting room purchases.
This is a part-time, on-site role in Temecula, California.
Essential Job Duties & Responsibilities:
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.
- Build rapport with guests to ensure optimal sales.
- Selling of wine club memberships, wine products, featured wines, and merchandise.
- Describe wines to educate and promote WCW wines.
- Display responsible behavior of alcohol consumption laws.
- Demonstrate professionalism to guests, staff, and management.
- Assists to maintain cleanliness of the gift shop merchandise and area.
- Assists Merchandiser with merchandising duties in the gift shop as needed.
- Displays good judgment in exercising allowable discounts.
- Assists with stocking all deli items.
- Upper Room/Library Hosting
- Wine Club Member check in
- Handles Wine Club Member Shipment pick up
- Cross train on Library Host duties, including but not limited to, seating guests, making reservations, etc.
- Upper Room Food Expo/Runner
- Prepares small plates for Wine Club Member Lounge and Library
- Orders food for Upper Room Kitchen
- Serves and busses tables in Upper Room and Library
- Perform other duties as requested.
What It Takes To Succeed:
- Be 21 years of age or older.
- Be able to communicate and understand English.
- Must be able to describe WCW wines.
- Must obtain a RBS certification within sixty (60) days of hire.
- Possess excellent computer skills and have the ability to operate a cash register or POS system.
- Must have excellent guest service skills with professional appearance and outstanding communication skills.
- Must have ability to develop guest relationships and be sales oriented.
What We Need
Since opening in 2000, Wilson Creek Winery & Vineyards has been enhancing lives in the Temecula Valley. Wilson Creek Winery & Vineyard remains one of the busiest wineries in Southern California. This continued success is because we hold our employees to our Core Values. Without hesitation, our employees demonstrate these values:
- Be Warm & Engaging
- Have the Courage to be Different
- Passionately Care
- Value the Person in Front of You
- Be Down to Earth
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand-up to eight hours per day; use hands to finger, wrists, arms, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is most often required to walk up/down stairs. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.
Work Environment
While performing the duties of this job, the employee will be working in typical conditions of a tasting room to include hard flooring. May occasionally be exposed to wet floors. Large groups of people and alcohol consumption. On the grounds, may encounter walking on grass, dirt, debris, uneven ground, vineyards, etc.
What You'll Get
- All employees:
- Discounts on Wine & Merchandise
- Sick Pay
- Discounts on Concerts
- Quarterly Employee Celebrations
- Part Time employees: 401(k) retirement savings plan with an employer match with tenure
Required Pre-Hire Screenings:
- Full Panel Drug Screen
- Driving Record if applicable