Von Stiehl strives to provide the very best wine, cider, and spirits experience Wisconsin has to offer. From succulent fruit wines to award-winning single varietal wines, hard ciders, spirits, a great historic location, and a keen focus on education without the snobbery, we believe we can deliver an unforgettable experience.
Our people are the key to providing this experience. As a family-owned business, we strive for people who:
- Aim to become experts in their own areas while bringing their whole, unique self forward.
- Value teamwork, collaboration, and the brain trust principle.
- Align with our company cultures, including humility, honesty, and integrity.
- Respect each other and our family/lives outside of the workplace.
- Do not take life too seriously, have a sense of humor, and are willing to have a little fun.
- Appreciate benefits including a 401k retirement plan, health insurance, paid time off, and a monthly wine stipend.
The Office Manager is the center of information for a team of full- and part-time members. Confidentiality is key, and discretion is required. This onsite position is ideal for a patient, methodical, considerate, number-watching, detail-oriented individual with the ability to communicate well with others throughout all mediums.
Here are some key traits that we hope to find in you:
- Cooperation with the ability to communicate well.
- Humility accompanied by a desire to learn.
- Ability to create systems that help the business maintain and grow profits.
- Positive attitude and a servant leadership mentality.
- Excellent time management skills with a dislike of lollygagging.
- Organization with a lack of obsessiveness.
- Keen focus on financial details.
- Sense of humor, especially when under pressure.
The Office Manager oversees, directs, and manages office operations while helping in other areas of the business if/when help is needed. In this role, your responsibilities will be in the following areas:
- Accounting: Includes payables/receivables, payroll taxes, liquor reports, liquor taxes, state and federal reports, daily sales deposit tracking, and credit card processor management.
- Software management: Includes Microsoft Word, Excel, PowerPoint, VinNOW, Commerce7, Google Docs, QuickBooks, Outlook, and Virtual Timeclock.
- Compliance: Focused on corporation laws and financial deadlines. Works with the Operations Manager to facilitate daily/weekly/monthly/annual decisions.
- Business planning and quality improvement.
- Tax planning and form management: Submits alcohol tax applications and reports. Works with the accounting firm and financial institutions regarding normal business operations. Seeks changes that offer tax advantages.
- Financial performance: Includes identification of opportunities for operational improvements, and recommendations to enhance profitability.
- Tracking and reporting of key performance indicators (KPIs).
- Protecting the integrity of systems and databases as they pertain to winery operations. Assisting the Operations Manager with information technology upgrades, improvement, and troubleshooting.
- Guarding expenses while continually searching for savings.
- Employee handbook management: Upholding the policies and procedures of the employee manual by communicating with staff.
- Human Resources: Assists with onboarding, resignations, and discharges. Maintains personnel files.
- Administration of the health care plan and communicating plan information to participants.
- Administration of the 401k retirement program and communicating plan information to participants.
- Direct Shipping licensing and reporting for DTC sales (direct to consumer shipping) management.
- Office Supply stocking and ordering.
- Customer service moonlighting: Answering the business phone line. Responding to general email requests.
- Finally, the jack of all trades: Utilizes remaining time available by helping in the areas of marketing, club management, tasting room management, and event management. Helps with large customer events.
Preferred Qualifications:
- Two-year degree in accounting and five years of experience, all for the same company.
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Still reading? You must be interested! Here’s more about what it’s like to do this job:
You are considering joining a team of hard workers. Do you remember how in class projects in school, one or two people did the work and the rest of the group went along for the ride? We’re the people who did the work. If you’re a hard worker who is more than willing to carry your weight, but tired of towing the line for slackers, we want you!
You will be part of a team where egotists get kicked out. It’s about the group and team, not about any one person, and not about you.
Your office is on the top floor overlooking the Ahnapee River, Lake Michigan, and you can see the lighthouse in winter after the willow drops its greens. The office has two doors, and they’re mostly open because a lot of people need you. You will hold the bookkeeping structure together, but only with help and interaction from your teammates. You’re the kind of person who welcomes a fortune cookie that says, “You like being interrupted.”
We value every type of communication, especially face-to-face. We seek to make decisions with our voice and save email for passing along information. It means that staff will look to confide in and trust you. It also means leaving the office and wandering through production. The upside is they’ll probably ask you to taste something yummy. There are occasional meetings, but not in a way that takes the life out of the company. We prefer quick chats so that we can keep the ball rolling.
Your desk work will not be full-time after you get the hang of it. When you’re tired of looking at a computer screen, we’ll invite you to work behind the tasting bar or at the point of sale. A little people time is good for all of us, and this is a nice way to stretch the legs. It shows your co-workers that you’re willing to pitch in and helps you to understand the business better. Computers are less interesting than customers, and almost everyone coming through our doors is in a good mood. Enjoy the positive juju.
Three-quarters of your work is listed above. The other 25% is troubleshooting and dealing with the challenges necessary to running the business. We have a word for this type of work, but it’s inappropriate. Once again, this isn’t the kind of place where we pass the buck to our co-worker; we have the type of team where everyone looks to help carry the weight. Cheers to your future!
Job Type: Full-time
Pay: $57,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
