Quality Control Manager

MONVERA GLASS DECORATION • Full-time • Richmond, California, United States • from $95k / year • 15h ago

Monvera Glass Decoration (www.monvera.com) is a leading supplier of glass decoration services to the wine, beverage and beauty industry. We are seeking an additional Quality Control Manager to support our continued growth and expansion. In this role you will be responsible for achieving quality control targets by planning, supervising and monitoring quality control across multiple projects while supervising the quality control team.

The ideal candidate will have experience with quality control and/or quality assurance in a manufacturing and/or printing environment, outstanding communication skills, the ability to collaborate effectively with and manage execution across multiple teams.

KEY RESPONSIBILITIES

· Daily management of the quality control team across the AM and PM shift.

· Work with sales and customer service to implement specific customer QC requirements.

· Troubleshoot technical problems and liaise with the production team.

· Visit with clients to review delivered products and monitor performance on the bottling line.

· Prepare internal and external reports such NCR’s, CAR’s. Identify and implement appropriate resolutions.

· Work with the quality assurance manager on the upkeep and implementation of our GMP’s, SOP’s and IIPP across the organization.

· Shift supervision during weekend overtime as required.

REQUIREMENTS

· Bachelor’s degree in business, engineering, chemical or a related field.

· 5 plus years of experience in quality control/quality assurance.

· Proven ability to lead, train and coach direct reports.

· Excellent problem-solving and analytical skills; demonstrated experience gathering and manipulating data to answer questions and solve problems.

· Strong organizational and time management skills; able to handle multiple priorities

· Excellent communication skills in-person, by phone/video call and email. Ability to build relationships across the organization and client base.

· Willingness and ability to learn industry specific knowledge.

· General proficiency using Excel and Google workspace applications. Experience using with MRP/ERP software (Netsuite).

· An interest in continuous education

WORK ENVIRONMENT

· Work takes place in a warehouse/production environment with most of the time spent on the floor working with the QC teams and overseeing production output.

· This is a hands-on position, and the QC Manager is expected to fully participate in the company’s QC process.

· Onsite travel to client locations is required as necessary.

PREFERRED QUALIFICATIONS

· 2-4 years of experience in glass manufacturing operations and/or printing industry

· Bi-lingual speaking

Salary starts at $90,000 and is commensurate with experience, healthcare (Kaiser, dental and vision), 401(k) with company match, PTO & holiday pay.

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