Mark Dunham

Skills

Strategic Operations Management | End-to-End Supply Chain Optimization | Distribution & Fulfillment Strategy
Demand Planning & Forecast Accuracy | Sales & Operations Planning (S&OP) | Omnichannel Retail Execution
Inventory Management & Replenishment | Second-Party Logistics (2PL) Oversight | Cross-Functional Team Leadership | Organizational Change & Culture Transformation | Technology-Enabled Process Improvement | Enterprise Resource | Planning (ERP) | Warehouse Management Systems (WMS/LMS) | Seasonal & Promo Planning | Customer-Centric | Retail Operations| Capital Project Planning & Execution | Budgeting & Cost Control | Supplier & Vendor Partnership Relationship Management

About

I am an operations and supply chain leader with over 20 years of experience driving transformation across distribution, logistics, procurement, and inventory management. My career spans both wholesale and retail environments, including eight years with Virginia ABC, where I oversaw a $1.5B omnichannel network supplying 402 retail stores and shipping an average of 27,500 cases daily.

I bring a people-first leadership style, harmonizing teams, processes, and technology to deliver measurable results. My track record includes:

Wine & Spirits Distribution Expertise: Led multi-echelon inventory optimization, new item launch and exit strategy processes, and supplier collaboration to improve availability, reduce excess inventory, and strengthen ROI.

Distribution Center Leadership: Commissioned a new 315,000 sq. ft. state-of-the-art facility, integrated Manhattan Active WMS, and increased throughput capacity by 33% while reducing turnover by 85% and shrink to under 0.5%.

Technology Integration: Implemented ERP, WMS, and inventory optimization platforms, improving forecast accuracy from 92% to 98% and ensuring operations scale with business growth.

Culture & Engagement: Established leadership development and engagement programs that strengthened collaboration, boosted productivity, and built resilient teams.

I enjoy helping organizations grow by aligning supply chain capabilities with business strategy. Whether leading large-scale distribution networks, developing planning processes, or strengthening supplier relationships, I focus on creating an environment where people succeed and operations thrive.