The Tasting Room Staff for POBV assists in all aspects of the guest experience, including conducting tasting of various sizes, providing wine education, and completing retail sales of wine & gifts items. The Tasting Room Staff also assists in special events, off-site consumer tastings, wine club activities, and any other related tasks which involve direct guest contact. In addition to the hourly wage, this position is eligible for potential tips from guests.

Functions, Duties, and Responsibilities:

Perform hospitality functions in the tasting room, greet all guests, provide tasting and wine education, and assist guests with their FLX visits.
Conduct tastings of various sizes.
Encourage and complete on-site retail sales of wine and gift items.
Promote Wine Club memberships to guests and process club sign-ups. Interact with Club members via personal visits, phone, and the Internet. Provide club benefits to members when visiting the winery.
Maintain attractive, effective displays of wine and gift items, restocking on a regular basis.
Perform various duties such as washing and stocking glasses, dusting, and stocking wine and gift items, completing general clean-up of all guest areas throughout the day. This can include monitoring the tasting room, restrooms, and all public areas.
Accurately open and close the cash register drawer each day.
Assist with special events when scheduled.
Attend out-of-the-winery tastings/events as needed. Can sometimes involve out-of-area travel.
Assist with the packing and shipping of wine orders, sales orders, POS orders, etc. as needed.
Assist tasting room/hospitality managers, events managers, and other staff in special projects as needed.
Attend and participate in the regularly scheduled tasting room/hospitality staff meetings, tastings, seminars, and other team events as needed.

Job Type: Part-time

Pay: $15.50 - $18.00 per hour

Expected hours: 15 – 20 per week

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off

Experience:

Hospitality: 1 year (Preferred)

Ability to Commute:

Hammondsport, NY 14840 (Required)

Work Location: In person

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