Reports to: Museum Store Buyer and Manager

Classification:Part-Time; Hourly; Non-Exempt

Type: In-person

About the Position

The Museum Gift Shop Store Assistant at Belle Meade Historic Site is responsible for providing exceptional customer service to guests, assisting them in finding the perfect souvenirs and gifts to commemorate their visit. Additionally, they help maintain the cleanliness and organization of the gift shop, process transactions accurately, and contribute to creating an inviting and welcoming atmosphere for guests.

Duties/Responsibilities

Greet and welcome visitors while communicating our readiness to provide assistance.
Gift shop stations include:
Greeter
Floater
Behind the counter
Team responsibilities also include restocking, cleaning, pricing, and displaying new merchandise.
Ready the store for public opening and confirm store doors are unlocked.
Perform a cash count of the Point of Sale (POS) system to reconcile register funds.
Respond to store calls when it does not disrupt ongoing customer interactions.
Familiarize yourself with store inventory and retrieve merchandise from overflow stock as needed for replenishment.
Assist in pricing and labeling merchandise.
Conduct register reconciliation at close, post cash entries, and deposit funds into a secured safe.
Confirm the change to ensure accurate preparation of the required amount for the following day.
Adhere to the daily “To-Do” List for cleaning duties in the store.
Close and safeguard the establishment by securing all doors and turning off all lights/equipment.

Required Skills/Abilities

Able to perform physical duties and tasks, including lifting, moving, and climbing stairs.
Able to count and make change with a focus on accuracy.
Able to engage in a courteous and calm manner with customers and staff.

Education and Experience

Retail and customer service experience necessary.
Retain a keen interest in learning about Belle Meade’s history and attractions.

Work Environment and Physical Demands

Ability to perform physical duties and tasks, including using the ladder, lifting or moving boxes and displays, restocking the storeroom, and climbing stairs.
Ability to stand and/or walk for long periods of time.
Must be flexible to work weekends, evenings, and some holidays.

The above is intended to describe the general requirements for the successful performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Duties may change with or without advanced notice.

Interested Applicants please send a resume and cover letter to Joanne.Tubb@visitbellemeade.com

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Museum Gift Shop Store Assistant