Job Title: Assistant Tasting Room & Special Events Manager

Reports To: Retail & Hospitality Manager

Classification: Exempt

Born from our founder’s deep connection to the exploration of wine through his travels around the world, along with the undeniable draw of the inspirational spirit of Napa Valley, Sequoia Grove Winery is deeply rooted in community, place, and history. Our legacy and vision are built upon a community of passionate individuals who dedicate themselves to crafting wines that not only narrate the essence of the place but are also aimed at enriching the lives of those we share them with. Sequoia Grove Winery specializes in crafting an array of balanced and complex Cabernet Sauvignon that showcases the Napa Valley and the unique characteristics of the single vineyards our wines originate from. Each bottle is a testament to the land, the people, and the history it represents.

Sequoia Grove Winery crafts an array of balanced and complex Cabernet Sauvignon that showcase the Napa Valley as well as the diversity of the single vineyards from which our wines are born.

The Assistant Tasting Room & Special Events Manager is a hybrid leadership role focused on the daily operations of the tasting room and the coordination of events. This role ensures excellent guest service, supports team training, executes operational duties, and manages events -- typically up to 50 guests. The position works cross-functionally with hospitality, culinary, wine club, and marketing teams to ensure seamless guest experiences and performance toward financial goals.

· Lead daily tasting room operations, ensuring high-touch guest service and adherence to hospitality standards.

· Create and manage the monthly schedule and ensure appropriate floor coverage for all tasting experiences.

· Conduct pre-shift huddles, wine education, and service training to develop team capabilities.

· Support the Retail & Hospitality Manager in delivering against wine sales and wine club KPIs.

· Organize and conduct monthly physical inventory and report counts to Retail & Hospitality manager. Conduct recounts and inventory investigations as required.

· Keep products and other POS settings up to date in CRM system (e.g., Commerce7).

· Ensure SOP compliance related to shipping, ID checks, order accuracy, and guest data collection.

· Address and escalate guest concerns or unusual situations appropriately.

· Coordinate across departments (wine club, culinary, and operations) to align on guest visits, deliveries, and service timing.

· Respond to and qualify inbound event inquiries and conduct client vetting for fit and permit compliance.

· Plan and execute wine club, private, corporate, and trade events with attention to detail and brand consistency.

· Ensure all Kobrand trade guest requests are prioritized appropriately and executed flawlessly.

· Manage run-of-show documents, rental orders, setup logistics, and day-of coordination.

· Collaborate with the Executive Chef, Wine Club Manager, and Retail & Hospitality Manager on event execution.

· Assist with event-related revenue tracking, profitability analysis, and post-event performance reporting.

· Assist with nurturing relationships with local DMCs, concierge services, and hospitality partners to increase group sales.

· 3–5 years winery hospitality or luxury service experience with team leadership responsibilities.

· Experience in event planning, logistics, and guest service excellence.

· Strong communication and coordination skills across departments.

· Understanding of wine sales strategies and guest engagement best practices.

· Familiarity with Commerce7 and Microsoft Office tools (Excel, Word, Outlook).

· Ability to lift 50 lbs and remain standing for long periods.

· Wine knowledge required. WSET, CSW, or other wine certifications preferred.

· Must be able to work weekends, some holidays and occasional off-site travel and evening events.

· Must be over 21 years of age and have a valid driver's license.

Sequoia grove Winery is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. (EOE M/V/F/D)

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Every weekend
Holidays
Monday to Friday

Work Location: In person

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Assistant Tasting Room & Special Events Manager