Established by Bill Foley in 1996, Foley Family Wines & Spirits (FFWS) is a portfolio of highly acclaimed wines and spirits from some of the world’s greatest estates. The company owns more than 25 wineries and distilleries, each with its distinct style, legacy, and approach to hospitality.

Job Summary

The Hospitality Center Wine Educator position assists with driving top line sales revenue to achieve business goals through hospitality center sales, telephone campaigns and events. This person must be enthusiastic, charismatic, and passionate about wine. People skills and the ability to multi-task are a must along with working with the public and in a team environment. Previous winery tasting room experience is preferred.

Roles and Responsibilities:

Greet guests, answer general questions about the property while conducting memorable wine experiences
Understand the brand story and have the communication skills to convey the story to guests
Describe the wine club benefits and learn how to convert to memberships
Support the team in daily duties including but not limited to restocking, cleaning, opening and closing duties
Accurately handle routine purchase transactions which include operating cash register and accounting of daily sales processes
Book guest and member experiences via phone or email for all tasting room experiences, gathering necessary billing and contact information
Assist with hospitality special events as needed
Acquire and maintain thorough knowledge of winery and wine portfolio
Prepare cheese plates and other food accompaniments
Prepare for tasting experience and conduct tasting experience clean-up
Assist customers with the carry out of purchases to their vehicles when necessary
Receive and restock wine and/or merchandise as needed

Required Knowledge, Skills & Other Abilities

Must be at least 21 years of age
Beginner/novice level wine knowledge and ability to execute experiences with appropriate supervision and training
Must be able to lift 42 lbs
Proficiency with Microsoft Office Suite preferred
POS experience preferred
Commitment to excellence and high standards for hospitality and customer service
Strong organizational, problem-solving, and analytical skills
Must have a professional appearance and demeanor
Ability to work a flexible schedule including evenings, weekends, and holidays

Education & Experience

Two years hospitality and/or tasting room experience is preferred

#WJ-DTC-SEAS-ON-SN-FFWSW

Work Environment

The tasting room is a non-smoking work environment. Employees working in the tasting room are asked to not smoke during a workday or be free from any aroma that may be associated with smoking. No heavily scented perfumes, hand lotions, or hair products are allowed as they can interfere with the tasting of wines. While performing the duties of this job, the employee usually works in the tasting room with moderate noise levels, heavy people traffic, food, wine, and business office machines.

Company Core Values:

Teamwork – Be a Spirited Partner

Commitment – Crush Every Day

Quality – Good vs. Grape: It’s All in The Details

Integrity – It Takes a Community

Safety – Tend the Vines

Entrepreneurship – Love the Wine You’re With

Fun! - Smile! You Have Purple Teeth!

FFWS has expanded its portfolio significantly since its founding, now including such storied brands as Chalk Hill Estate Winery, Sebastiani, Roth, Banshee, Ferrari-Carano, Chateau St. Jean, and Lancaster in Sonoma County; Merus, Silverado, and Foley Johnson in Napa Valley; Lincourt, Firestone, and Foley Estates in Southern California; Chalone Vineyard in Monterey County; Four Graces and Acrobat in Oregon; and Three Rivers in Washington. Foley Family Wine & Spirits import wines include Lucien Albrecht in France, Nieto Senetiner in Argentina, and 14 wine brands spanning three of New Zealand’s most acclaimed winegrowing regions: Marlborough, Central Otago, and Martinborough. The growing global spirits portfolio includes Minden Mill Distilling, Charles Goodnight Texas Straight Bourbon Whiskey, New Zealand’s Lighthouse Gin, El Mexicano Tequila, The Loch Lomond Group in Scotland, Two Stacks Irish Whisky and Killowen.

Foley Family Wines & Spirits provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected under federal, state or local law.

This range is what we reasonably expect to pay for this role. The actual compensation offered will be based on several factors, including but not limited to, qualifications, skills, experience, education, internal equity, and alignment with market data.

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