Job Overview

We are seeking a knowledgeable and personable Wine Steward to join our retail team. The ideal candidate will possess excellent customer service skills, a strong understanding of wine products, and the ability to assist customers with their selections. This role involves promoting wine sales, conducting product demos, and maintaining an organized and appealing wine section. Bilingual abilities and prior supervisory experience are a plus, as the Wine Steward will also support team training and oversee daily operations within the wine department.

Responsibilities

Assist customers in selecting wines by providing detailed product knowledge and recommendations
Conduct product demonstrations to educate customers about different wines and pairing options
Upsell products to enhance customer experience and increase sales
Maintain merchandising standards by organizing displays, stocking shelves, and ensuring proper signage
Operate POS systems accurately for transactions including cash handling and retail math calculations
Manage inventory levels by stocking shelves and coordinating with suppliers as needed
Provide exceptional customer service through friendly communication, phone etiquette, and attentive assistance
Support supervising staff in daily tasks, ensuring smooth department operations
Perform cashier duties including processing sales efficiently and accurately

Requirements

Previous retail sales experience, preferably in grocery or specialty food stores
Strong communication skills with the ability to engage customers effectively
Knowledge of wine products, wine pairing, and related merchandising techniques
Experience with POS systems, cashiering, and retail math calculations
Ability to upsell products while maintaining excellent customer service standards
Bilingual skills are highly desirable to assist a diverse customer base
Supervising experience is a plus for supporting team leadership responsibilities
Familiarity with grocery store operations, stock management, and product demos
Professional phone etiquette when interacting with customers over the phone or in person

This position offers an engaging environment for individuals passionate about wines and retail sales, with opportunities to develop skills in customer service, merchandising, and team supervision. This is a full time position for the oldest winery in South Carolina. It's not a job, it's the adventure of a lifetime. Thursday through Monday. Weekends and holidays are required. Benefits: water taxi to and from the island. An hour paid for the ommute per shift. You make tips (you will make bank).

Pay: From $16.00 per hour

Benefits:

Employee discount

Work Location: In person

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