GENERALLY: These provide the specifics for the requirements to hold this position as well as the expectations, parameters, and responsibilities associated with such.
Job Type: Part Time
UTILITY ASSOCIATE 2023
JOB DESCRIPTION: UTILITY ASSOCIATE
Friendly, hard working, and customer -service individuals who will be responsible for greeting guests, stocking food and wine, bussing, and the overall appearance of the Winery. Utility Associates must be positive, engaging, confident and excited to enhance the experience of our guests. Our guests are treated like family, so customer service skills are essential.
Job Responsibilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
- Greet visitors and explain policies.
- Have knowledge of the history of TWABR and our products
Promote interest in and excitement for TWABR Wine Clubs.
- Maintain the appearance and cleanliness of the wine bar and TWABR Campus
- Answer any and all customer questions to ensure a positive customer experience.
- Complete opening and closing procedures as directed by the manager on duty
- Adhere to all policies, procedures and governmental regulations.
Stock wines and foods
Clear trash and recycling
Set up and break down event spaces
Help fulfill orders
Clean and clear tables
- Participate in special assignments and projects as required
Adhere to dress code guidelines by maintaining a professional, presentable, and personable appearance.
Job Requirements
- Must be at least 16 years old.
- Must be able to be on your feet for 6-8 hour shifts
- Have the ability lift at least 50 pounds (case of wine), stocking as necessary
- Must be enthusiastic with great energy..
- Must have a warm, approachable demeanor with a great sense of humor.
- Evening and weekend shifts required; holiday shifts possible
- Willingness to challenge self to learn
Must be able to follow multi-step directions.
