King Estate seeks an experienced Wine Club and DtC Coordinator. In this position you will process all orders and provide regular reports to management. The position requires gracious and efficient communication skills with customers as well as detailed reporting within the company. This position requires a minimum of two or more years of experience in a similar role. This is a full-time position.
Essential Responsibilities
· Communicate daily through phone calls, voice messages and emails with wine club members and winery customers
· Process all internal and external wine sales
· Proactively manage and update databases; compiling reports as requested
· Demonstrate gracious and efficient communication skills and follow through
· Coordinate with manager for all wine club releases and direct to consumer marketing activities
· Assist with packaging and shipment of wine orders, track shipments for desired outcomes, reconcile inventory
· Understand Tasting Room policies, procedures from open to close.
Other duties as assigned
Requirements/Competencies
· Database management and entry experience required
· Proficient in MS Office with an emphasis in Excel
· Excellent verbal and written communication skills
· Excellent customer service skills and abilities
· High level of memory retention and strong attention to detail
· Strong problem-solving skills, able to follow instructions and ask questions when needed
· Knowledge of shipping and inventory management a plus
Physical Requirements
· Must be able to lift 50 pounds repeatedly
· Must be able to sit, stand, walk, lift/move/push/pull, etc. for extended periods of time
· Must be able to work, evenings and/or weekends
Hourly compensation commensurate with experience and qualifications. Please submit your resumé / CV to careers@kingestate.com