Tasting Room Associate

Location: Ron Yates

Job Type: Part-Time

Position Summary

The Tasting Room Associate is the face of our winery, responsible for delivering an exceptional guest experience through knowledgeable wine service, warm hospitality, and engaging storytelling. This role blends customer service, wine education, sales, and event support in a refined yet welcoming environment.

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Key Responsibilities

Guest Experience & Hospitality

Greet guests warmly and guide them through wine tastings with professionalism and enthusiasm
Create a memorable, relaxed, and educational tasting experience tailored to each guest
Share the winery’s story, winemaking philosophy, and tasting notes in an engaging manner
Anticipate guest needs and provide attentive, personalized service

Wine Service & Education

Pour wines accurately and responsibly following tasting room standards
Explain varietals, blends, production methods, and food-pairing suggestions
Maintain strong knowledge of current wine offerings, club selections, and seasonal releases
Follow all alcohol service laws and responsible service guidelines

Sales & Wine Club Promotion

Actively promote wine sales, special releases and wine club memberships as directed by Wine Club Director
Process purchases accurately using the POS system
Meet or exceed individual and team sales goals

Tasting Room Operations

Set up and break down tasting areas before and after service
Maintain cleanliness and presentation of the tasting room, bars, and guest areas
Restock wines, merchandise, and supplies as needed
Assist with inventory counts and restocking
Support private tastings, winery events, and special experiences

Team & Brand Representation

Represent the winery brand with professionalism, warmth, and consistency
Work collaboratively with fellow staff to ensure smooth daily operations
Communicate guest feedback and operational needs to management

Job Type: Part-time

Pay: $17.00 - $26.01 per hour

Benefits:

Employee discount
Flexible schedule

Work Location: In person

Ron Yates Wines

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Tasting room associate