Company Description

At JUSTIN Vineyards & Winery, we offer guests the ultimate California food and wine experience with world-class service. Our award-winning culinary team takes advantage of farm-to-table offerings, using fresh local ingredients that reflect the changing seasons.

Join our Downtown Tasting Room team in the heart of Paso Robles! We're looking for a passionate, hospitality-driven leader to manage all aspects of our Downtown Tasting Room. Under the leadership of the Director of Hospitality, the Downtown Tasting Room Manager will oversee all aspects of the tasting room, from creating positive customer interactions to helping meet Wine Society sign-ups. This vital position will train new employees and help meet tasting room sales goals. This Manager will support events held at the Downtown Tasting Room as needed, working hand-in-hand with other Tasting Room leadership. This is the perfect opportunity for someone with a solid restaurant and wine background who is looking for a role with regular hours that don’t stretch late into the evening!

This full-time role is based in Paso Robles, CA and requires a flexible schedule to work weekends and holidays.

Job Description

Provide direction and on-the-floor leadership to maintain the flow of operations
Create memorable guest experiences and service standards to maintain the brand's reputation for excellence
Delegate tasks and effectively communicate company polices, procedures, and departmental expectations with tasting room employees
Motivate, coach, and develop staff; responsible for staff scheduling, timecards, performance reviews, employee development, and employee safety
Partner with other team members and departments, such as Hospitality Leadership, Marketing, and Wine Society, to develop and promote the JUSTIN & Landmark brands and products
Support all aspects of Events on the Downtown Tasting Room property and develop strategic plans for event program growth
Assist in reimagining the JUSTIN food program, collaborating closely with the Culinary team to create innovative food experiences
Monitor goal progress and manage tasting room incentives to meet plans and help maximize team effectiveness
Create and revise Tasting Room Standard Operating Procedures as needed
Communicate and provide reports to senior leadership
Collaborate with the Inventory Manager and Operations Manager to determine tasting menus and update menus based on inventory and wine movement
Resolve guest concerns and complaints using good judgment and tact
Facilitate and promote good communication between all departments (Culinary, Hospitality, Marketing, Wine Society, Accounting, Housekeeping, etc.)

Qualifications

2 years of hospitality sales and/or restaurant management experience; wine industry experience preferred
Minimum 1 year of supervisory or management experience; proven success in hiring, developing, and building a productive team
Level I Sommelier or willingness to complete (with company sponsorship) within 6 months of employment
Bachelor's degree in Hospitality Management, Business Administration or a related field
Proficient experience with Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams) and well-versed in point-of-sale systems
Proficient understanding of creating and working with P&L, labor plans, etc.
Proven success working with others and excellent communication skills
Ability to relate to people at all levels, educate, and serve as a mentor
Must possess a "big picture" perspective and establish direction, obtain commitment, and execute appropriate management processes
Must be able to communicate verbally and in writing in English

Pay Range: $75,000 - $80,000 base salary. Final compensation will be dependent upon skills and experience.

Additional Information

Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Located in Paso Robles, JUSTIN® Vineyards & Winery was founded in 1981 and is known for crafting world- class wines using Bordeaux grape varieties, including the iconic ISOSCELES® blend of Cabernet Sauvignon, Cabernet Franc and Merlot. The Vineyard estate, located at 11680 Chimney Rock Road, features a Tasting Room, luxury five-star accommodations at the JUST Inn®, and a Restaurant—making it one of the only wineries on the Central Coast to offer all three options. In September 2018, a new second location, the JUSTIN Downtown Tasting Room opened introducing an expansive wine-tasting bar, lounge, and a full dining room that’s situated prominently on the square along Downtown City Park in the heart of Paso Robles. In addition to its stellar hospitality, JUSTIN consistently receives top honors around the world, establishing itself as a leader in New World Bordeaux-style winemaking. JUSTIN wines are available through discerning fine wine retailers and restaurants throughout the United States, or directly from the Winery via JUSTIN’s Tasting Room, online store or to members of the exclusive JUSTIN Wine Society wine club. To discover more about JUSTIN, visit www.justinwine.com.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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JUSTIN Vineyards & Winery

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Manager, Downtown Tasting Room