Who we are:

Big Machine Distillery is a fast-growing premium spirits company with corporate offices located on Music Row. The sister company to Big Machine Label Group, Big Machine Distillery operates in a fast-paced, creative environment and serves as the hub for our multi-state sales team, and our three tasting rooms located in downtown Nashville, Berry Hill, and Lynnville, TN. The Brand is growing nationally, leading to new and exciting ventures daily. This position works in the tasting room in Lynnville, TN.

Tasting Room Associate Job Description

Give engaging and energetic tours
Ensure that all guests have a remarkable experience and are given top-quality service at all times
Embody the company culture of creating the Big Machine Experience through energetic storytelling and guest interaction
Ensure that all beverages are prepared and served according to the recipes, portion sizes, and serving/presentation standards
Be willing to gain deep knowledge of our story, and spirits, and the ability to accurately describe these to guests
Perform other responsibilities as assigned

What you offer us

The ability to thrive in a fast-paced and dynamic environment with the ability to pivot and make good decisions quickly
The ability to remain calm and upbeat during stressful times
Good time-management skills and the ability to be self-directed
A personality that thrives on engaging with guests
The desire and ability to lead and motivate others
Strong communication skills

Physical requirements

Able to work in a standing position for long periods of time
Able to reach, bend, stoop and frequently lift up to 100 pounds
Able to work in adverse weather conditions (heat, rain, wind, etc.)

Desired qualifications

Previous customer service experience
Tour experience a plus

Summary of a typical day

Conduct Distillery Tours
Enthusiastically engage with guests
Ensure that the tasting room is clean, organized, well-stocked, and in good working order
Prepare cocktails, rotate stock, and maintain knowledge of all beverage products and merchandise
Reconcile cash drawer and deposits daily
Record weekly inventory of merchandise

Reports to:

Facilities and Administrative Manager

Job Type: Part-time

Benefits:

Employee discount

Shift:

8 hour shift
Day shift

Experience:

guest service: 1 year (Required)
Merchandising: 1 year (Preferred)
Time management: 1 year (Required)

Work Location: In person

Big Machine Distillery

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Tasting Room Attendant - Lynnville, TN