Wine Club Manager

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We are seeking a dynamic and skilled individual to fill the position of Wine Club & Tasting Manager in the Hollister area!

Job Description:Manage all locations, shipments, and communications in coordination with production and shipping.
Ensure exceptional service in tasting operations, collaborating with leadership to set service standards and monitor performance.
Oversee the wine club's member acquisition, retention, fulfillment, and communications while enhancing the overall member experience.
Develop and execute strategies to grow membership and boost engagement and lifetime value.
Create engaging experiences that promote loyalty and sales, and provide ongoing training for staff, emphasizing wine knowledge and service standards.
Ensure compliance with alcohol regulations and plan wine club and tasting events, managing timelines, staffing, budgets, and evaluations.
Track performance metrics and collaborate with marketing to align messaging and support special projects.

Requirements:Experience in winery compliance, shipping regulations, and club fulfillment
3–5 yearsof experience in wine club management, tasting room management, hospitality management, or a related field.
Ability to train, coach, and influence team members without direct supervisory authority.
Proven experience in managing events and member or guest-focused programs.
Robust knowledge of wine, wine service, and direct-to-consumer (DTC) sales is essential.
Strong organizational, communication, and interpersonal skills are necessary, alongside a strong customer service mindset and a passion for hospitality.
ERP and compliance software, such as Nexternal & ShipCompliant is a plus.

Pay: $25 - $27/hr

Schedule: Part-time (weekend availability required)

Hours: Flexible

Why work for Advance Services, Inc.Advance Services is for and about people; we are your employment specialists.
Enjoy our easy application process.
You NEVER pay a fee!
Weekly pay.
Fun Safety and attendance incentives.
Health Benefits to keep you and your family healthy.
Great Referral Incentives.
Advance Services partners with the top companies in the area!

Apply for this job by clicking the apply button. You will be directed to our website, www.advanceservices.com

Please select a branch near you or call our office at 408-767-2797

Stop in and see our experienced, bilingual, and friendly staff today at 8021 Kern Ave., Gilroy, CA 95020

Advance Services is an equal opportunity employer

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Advance Services

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