Tasting Room Staff Job Description

Overview
We are seeking enthusiastic and dedicated Tasting Room Staff to join our team. In this role, you will provide exceptional customer service while guiding guests through our tasting experiences. Your passion for hospitality and knowledge of our offerings will create memorable experiences for our visitors. This position is ideal for individuals who thrive in a dynamic environment and enjoy engaging with customers.

It is okay if you don't have prior experience, we will teach you!

Duties

Welcome guests to the tasting room and provide an overview of the tasting experience.
Serve bourbon and other beverages while ensuring compliance with food safety and alcohol regulations.
Educate guests about the different wines, including flavor profiles, production methods, and food pairings.
Assist in setting up and breaking down tasting events, including banquet-style setups.
Maintain cleanliness and organization of the tasting room, ensuring a welcoming atmosphere.
Handle customer inquiries and provide assistance as needed to enhance their experience.
Collaborate with the team to ensure smooth operations during busy periods.
Participate in ongoing training to enhance product knowledge and service skills.

Skills

Strong customer service skills with a focus on hospitality.
Experience in bartending or food handling is preferred.
Knowledge of wine, food safety practices, and dietary considerations is a plus.
Ability to work effectively in a team-oriented environment.
Excellent communication skills to engage with diverse clientele.
Experience in fine dining or catering settings is advantageous.
A positive attitude and willingness to help others create enjoyable experiences.

Join us as we share our passion for exceptional bourbon and outstanding service!

Job Types: Full-time, Part-time

Pay: $5.00 per hour

Expected hours: No less than 10 per week

Benefits:

Flexible schedule

Shift:

4 hour shift
8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person

Ironclad Inn

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Tasting Room Staff